Frequently Asked Questions
Have questions about replacement windows and doors in Central New York? We’ve gathered the most common questions homeowners ask us about costs, warranties, installation, and more. Whether you live in Syracuse, Liverpool, Cicero, Oswego, Fulton, or Auburn, you’ll find answers here.
General Questions
Who installs replacement windows in Syracuse, NY?
Universal Windows Direct of Syracuse installs high-quality replacement windows for homeowners throughout Central New York, including Liverpool, Cicero, Fulton, Oswego, Auburn, and surrounding towns.
Why do homeowners in Central New York choose Universal Windows Direct for windows and doors?
Homeowners trust us because we offer UniShield® windows with a True Lifetime Warranty, expert installation, and proven energy savings — all backed by years of experience serving Syracuse families.
What areas of Central New York do you serve?
We proudly serve Syracuse, Liverpool, Cicero, Oswego, Fulton, Auburn, Cortland, Madison County, Cayuga County, and most of Central New York.
Window Questions
What are the benefits of UniShield® replacement windows?
Our UniShield® windows come in four models — Classic, Mid-Grade, Plus, and Premium — with SuperSpacer® technology for energy efficiency, durable vinyl frames, and stylish designs that enhance curb appeal.
How much do replacement windows cost in Syracuse, NY?
Prices vary depending on size, style, and options. One of our trained estimators can give you a Free In-Home Estimate for an accurate price. Universal Windows Direct often runs promotions like $100 or more off each window.
How long does window installation take?
Most window projects can be completed in just 1–2 days, depending on the number of windows and the complexity of the installation.
Do new windows really lower energy bills?
Yes! Our energy-efficient windows reduce drafts and heat loss, helping homeowners in Central New York save up to 35% on heating and cooling costs.
What’s included in your True Lifetime Warranty?
Our True Lifetime Warranty is a non pro-rated warranty and covers parts, materials, and even installation labor — giving Syracuse homeowners total peace of mind.
What styles of windows do you offer?
We install double-hung, sliding, casement, picture, bay, bow, and garden windows — all customizable to match your home’s look.
Door Questions
Do you install entry doors in Syracuse, NY?
Yes! We install durable, energy-efficient entry doors, patio doors, and storm doors that improve curb appeal and security.
How much do new entry doors cost in Central New York?
Most Syracuse homeowners spend $1,500–$7,500 on a new entry door, depending on the style, hardware, and security features. We often run promotions like $200 off per door.
What door brands do you carry?
We offer premium Unishield entry and patio doors designed for beauty, security, and energy savings — all backed by our True Lifetime Warranty.
Service & Process Questions
Do you offer free estimates for windows and doors?
Yes, we provide free, no-obligation in-home estimates for all replacement windows and doors.
Can I finance my new windows or doors?
Absolutely! We offer flexible financing options to make window and door replacement affordable for every Central New York homeowner.
How do I schedule a consultation?
Simply call our Syracuse office or book online through our website to schedule a free estimate.
Local & Seasonal Questions
Are your windows built for Central New York winters?
Yes — our UniShield® windows are specifically designed to handle harsh Syracuse winters, keeping your home warm and draft-free.
Do new windows add value to a home in Syracuse?
Yes, replacement windows typically return 70–80% of their cost in added home value, while also making your home more appealing to buyers.
Do you service older homes in Syracuse and surrounding towns?
We specialize in window and door replacement for both modern and historic homes in Central New York.
Customer Experience & Trust Questions
Why should I choose Universal Windows Direct of Syracuse instead of other contractors?
Unlike big-box stores or small contractors, we offer factory-direct pricing, professional installation, a True Lifetime Warranty, and personalized local service.
What do other Syracuse homeowners say about your work?
Our customers consistently praise our installers for professionalism, cleanliness, and quality. Many reviews highlight lower energy bills, beautiful new windows, and a stress-free process. Feel free to check out our over 125 5-star reviews on google. We maintain a 4.9 rating.
Still Have Questions?
Our team is here to help every step of the way — from your first question to the final installation. If you didn’t find your exact answer above, give us a call or request your free in-home estimate today.
Universal Windows Direct of Syracuse Financing
Alright, so you’re ready to buy a new door or windows but don’t know how you’re going to pay for them? No problem! Universal Windows Direct of Syracuse offers some of the most competitive financing options that are available.
Financing is available all the way up to 144 months to make your project affordable! Go ahead and apply now and with approved credit, you’ll be ready to give your house that “new glow” in no time.